Terms & conditions

Article 1 – Objet et champ d’application

Les présentes conditions générales de vente s’appliquent sans restriction ni réserve à toutes les ventes aux consommateurs et acheteurs non professionnels souhaitant acquérir des coordonnées GPS d’adresses pour l’exploration urbaine sur le site www.urbexexploration.com à l’exclusion de toutes autres conditions.
Elles précisent notamment les conditions de commande, de paiement et de livraison des produits commandés par les Clients. Les produits proposés à la vente sur le site www. urbexexploration.com com sont des liens hypertextes qui redirigent le Client vers google maps lui permettant de géolocaliser un certain nombre d’adresses pour l’urbex.
La version des Conditions Générales de Vente applicable à l’achat du Client est celle en vigueur sur le site à la date de passation de la commande. Sauf preuve contraire, les données enregistrées dans le système informatique du vendeur constituent la preuve de l’ensemble des transactions passées avec le client.
Le Client déclare avoir pris connaissance des présentes Conditions Générales de Vente et les avoir acceptées en cochant la case prévue à cet effet avant la mise en œuvre de la procédure de commande en ligne. La validation de la commande par le Client implique l’acceptation sans restriction ni réserve des présentes Conditions Générales de Vente.
Le Client reconnaît disposer de la capacité nécessaire pour contracter et acheter les Produits proposés sur le site www. https://urbexexploration.com.

Article 2 – Order

It’s up to the Customer to select on the site www. urbexexploration.com the products he wishes to order according to the following terms and conditions:

1. Read these Terms and Conditions of Sale, accessible on the site in the section “general conditions of sale”.
2. Select the products for which he is interested in the different packs offered, by filling a “basket”.
3. Consult his “basket” to check or, if necessary, modify his selection, check the price of each product and the total amount of his selection.
4. Validate your “basket”.
5. Fill in your first and last name, address, e-mail address.
6. Confirm, by ticking the appropriate box, his knowledge and acceptance of these terms and conditions.

7. Enter his credit card number, expiry date and the last three digits on the back of his credit card near his signature (called “visual cryptogram” or “CVX code”).

8. Answer the transaction confirmation request from his own bank, received on his own mobile phone, by providing the latter with certain information (name of his childhood best friend, etc…) supposed to be known only to him (security standard under the “3D Secure” protocol, known as “visa-verified” or “MasterCard SecureCode”).

9. Check the details of the order, its total price and correct any errors before confirming by clicking on the “confirm your order” icon.

10. In the following moments, the customer will receive an e-mail worthy of an acknowledgement of receipt and validation of his order by the seller.

11. The seller cannot be held responsible for errors made by the customer during the online purchase.

12. Any order placed on the site www.urbanexploration.com constitutes the formation of a contract concluded at a distance between the customer and the seller. The sale will be considered final after the sending to the customer of a confirmation of acceptance of the order by the seller by e-mail and after receipt by the latter of the full price.

Article 3 – Right of withdrawal of the consumer

In accordance with Article L 221-28 of the French Consumer Code, the right of withdrawal may not be exercised for contracts for the supply of digital content not supplied on a physical medium whose performance has begun with the consumer’s prior express agreement and waiver of his right of withdrawal.
Pursuant to the third paragraph of Article L221-9 of the Consumer Code: “The contract shall mention, where appropriate, the consumer’s express agreement to the supply of digital content independent of any physical medium before the expiry of the withdrawal period and, in this case, the consumer’s renunciation of the exercise of his right of withdrawal”.
Similarly, in accordance with the second paragraph of Article L221-13 of the Consumer Code: “Where applicable, the trader must provide the consumer, under the same conditions and before the expiry of the withdrawal period, with confirmation of his express agreement to the supply of digital content not presented on a physical medium and, in this case, the consumer’s renunciation of the exercise of his right of withdrawal”.
The customer declares that he accepts the performance of the contract before the end of the withdrawal period and waives the exercise of his right of withdrawal by ticking the box provided for this purpose before the order procedure is implemented.
Consequently, all orders are firm and final.

Article 4 – Price and payment

4.1 All orders, regardless of their place of issue, are payable in euros.
The validation of the order entails the obligation for the customer to pay the price indicated by the total amount of the basket.

4.2 The products are supplied at the prices in force on the site www.urbanexploration.com on the day the order is recorded, less any discounts, rebates and rebates applicable to the order.
They are inclusive of all taxes (including VAT) and management fees.

These rates are firm and non-revisable during their period of validity, as indicated on the www.urbexexploration.com website, the seller reserves the right, outside this period of validity, to modify the rates at any time, without notice.
The products remain the property of the seller until full payment of the price.

4.3 Proof of payment will automatically be made available to the customer at the end of the transaction on the order confirmation page and an invoice will be issued upon request.

4.2. We have 3 means of payment : online payment by credit card and PayPal. Payment is made on the day the order is placed by the Customer by means of a secure payment. The bank cards approved by the bank managing the payments made via the site www.urbanexploration.com are the bank cards bearing the “CB” mark and the “CB” cards, i.e. bearing only the “VISA” or “MASTERCARD” marks.

Bitcoin: once your purchase has been validated, you only have 15 minutes to send your payment. As the price of Bitcoin is very volatile, the price displayed in Bitcoin is only valid during this 15-minute window.

Indeed, the exchange rate between the price in Euro and the price in Bitcoin can vary very quickly. If you have exceeded this period, do not send your payment, as it will appear to the seller as “expired”. It will then be up to the seller to accept the payment or to refuse it and refund the amount to you. As the buyer, you can see whether or not your payment has been accepted.
If you use a wallet on your mobile phone or computer, the payment can take up to ten minutes to appear. If you use an online wallet, then it’s instantaneous. If there is a problem with your payment or with the merchandise, in most cases you cannot contact the online wallet service. It will be up to the seller to deal with any complaints you may have.
Always send the exact amount of Bitcoin requested in the purchase window. Your wallet may use a different exchange rate between Bitcoin and your currency and therefore change the final amount of Bitcoin. Please check this carefully before making your payment.

Article 5 – Payment verification and security

5.1 The Seller controls all orders that have been validated on its website. These controls are intended to prevent possible fraud. To this end, the seller may restrict or cancel certain sales that present a potential or proven risk, in particular due to payment incidents or fraud already observed on a bank card and/or its holder.

5.2 To ensure the security of payments, the website uses a secure payment service. This service incorporates the SSL security standard: confidential data (the 16-digit bank card number and expiry date, the last three digits on the back of the card, near its signature (called “cryptogram”). visual “or” CLC code”) are transmitted directly encrypted to the bank’s server without going through the physical support of the seller’s server.

This service also integrates the security standard of the “3D Secure” protocol, known as “visa-verified” or “MasterCard SecureCode”: the consumer must respond to the transaction confirmation request from his own bank, received on his own mobile phone.
After the consumer has confirmed his order, a payment request is sent in real time to the secure electronic payment manager, which sends an authorisation request to the bank card network. The electronic payment manager issues the consumer with an electronic certificate that will serve as proof of the amount and date of the transaction.
5.3 In order to fight against fraud, in particular credit card fraud, the seller reserves the right to use the customer’s personal data to contact the customer, to request communication of his identity document and, if necessary, to cancel the products ordered.

Article 6 – Delivery

The products ordered are sent in the form of a link by e-mail, to the address indicated by the customer when ordering on the www. urbexexploration.com website,
Once payment has been received, the seller undertakes to make its best efforts to deliver the products ordered within the time limits indicated above. However, these deadlines are given as an indication. If the products are not delivered within 10 days following the indicative delivery date, for any other reason than force majeure or the fact of the customer, the sale may be cancelled at the written request of the customer under the conditions provided for in articles L216-2, L216-3 and L241-4 of the Consumer Code. The sums paid by the customer will then be returned to him at the latest within fourteen days following the date of cancellation of the contract, excluding any compensation or deduction.

Article 7 – Cancellation of orders

8.1. The seller reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
8.2. In case of cancellation of the order by the customer for any reason whatsoever after the formation of the sale, except in the case of exercise of the right of withdrawal or force majeure, the total amount of the purchase will be retained by the seller as damages.

Article 8 – Exclusions from the seller’s warranty

8.1. The seller does not guarantee the addresses sold in the lot. He is only a search facilitator.
8.2 It is also reminded that only GPS coordinates are sold and not the possibility to visit the premises, the seller does not guarantee the accessibility of the premises.

8.3 The customer is reminded that the GPS coordinates sold may correspond to abandoned, hidden or forgotten places. The practice of urbex is a risky practice. Indeed, some abandoned places may be degraded and contain traps that should not be overlooked: unstable or brittle ground, pointed windows, hidden holes, the presence of animals or hostile people.
The seller warns the customer against these places. In any event, the seller can not be held liable for property damage and / or physical and / or psychological consequences of the practice of Urbex by the client. This includes, without limitation, the deprivation of liberty or death of the client.
8.4. The seller does not encourage you to enter the properties without permission. If access to the premises is prohibited, the Client is reminded that the permission of the owner or guards is required to enter. Breaking into private property or public places closed to visitors is punishable by law. The Seller declines all responsibility for the consequences of unauthorised entry.
In any case, in the absence of authorisation and in case of doubt, the customer is advised not to enter private property.
The seller does not encourage the violation of private property and advises against any infringement.
The seller cannot be held liable for any violation of private property or for any damage caused on this occasion.
8.5. The site www.urbexexploration.com contains hypertext links that may refer to other websites. www.urbexexploration.com cannot be held responsible for the content of these sites if they contravene the legal and regulatory provisions in force.

Article 9 – Refund policy

9.1 If you have purchased one or more premises that are outdated for several reasons: fire, renovation, new owner, destruction, etc., you must notify us in writing. You can request a refund or an exchange with the place(s) of your choice.
9.2 In both cases, your request must be made using the form provided for this purpose in the “Refund Policy” tab.
9.3 The customer has the obligation to provide proof that the product has expired. We will not proceed to any refund or exchange without proof.
9.4 After studying your request, we will respond within 72 hours. We may discuss your request by e-mail. We may also ask you to provide additional proof.
9.5 The reasons why the product(s) is (are) out of date, and the evidence provided by the customer is at the sole discretion of the seller.

Article 10 – Intellectual property

Access to the site www.urbexexploration.com confers to the customer a right of private and non-exclusive use of this site.
All the elements published on the site www.urbexexploration.com including texts, photographs, logos, animations, videos … are the property of the seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an offence of counterfeiting.

Article 11 – Disputes – Mediation

All disputes to which the purchase and sale operations concluded in application of the present terms and conditions may give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not be resolved between the seller and the customer shall be subject to French law and to the competent courts under the conditions of common law.
The customer is informed that he may in any event, resort to conventional mediation, in particular with the Commission de la médiation et de la consommation (Article L612-1 of the French Consumer Code) or with existing sector-based mediation bodies, or any other alternative method of dispute resolution.